1. WHO WE ARE AND IMPORTANT INFORMATION
What is the purpose of this privacy notice?
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you use the contact us form or email or phone, fax or write in or sign up to any newsletters or information or competitions or feedback.
This website is not intended for children and we do not knowingly collect data relating to children.
You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
GBR Technology Limited is the controller and responsible for your personal data (collectively referred to as "GBR Technology", "we", "us" or "our" in this privacy notice). Our contact details are GBR Technology Ltd, Unit 42 Easter Park, Benyon Road, Silchester, Reading, Berkshire, RG7 2PQ,
Email: ; Phone +44 (0) 118 9820567. For all data matters contact our “DATA REPRESENTATIVE” at the contact details just listed.
Third-party links outside of our control
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
2. THE PERSONAL DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username, marital status, title, date of birth, gender.
- Contact Data includes billing address, delivery address, email address, telephone numbers.
We MAY also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
3. HOW WE COLLECT YOUR PERSONAL DATA
We use different methods to collect data from and about you including through:
Directly. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- Apply for our products or services
- Create an account
- Subscribe to any newsletters
- Request marketing, technical, quality and safety information to be sent to you.
4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Performance of Contract this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- Legitimate Interest this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting “The Data Representative” on telephone: +44 (0) 118 9820567 or by email at .
- Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via POST, email or text message. You have the right to withdraw consent to marketing at any time by contacting us: our contact details are GBR Technology Ltd, Unit 42 Easter Park, Benyon Road, Silchester, Reading, Berkshire, RG7 2PQ: Email: ; Phone +44 (0) 118 9820567. For all data matters contact our “DATA REPRESENTATIVE”
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We may hold your data for the purpose of: PERFORMANCE OF CONTRACT, LIGITIMATE INTEREST OR CONSENT and we will only hold the data we need that is necessary in each case.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us (our contact details are GBR Technology Ltd, Unit 42 Easter Park, Benyon Road, Silchester, Reading, Berkshire, RG7 2PQ: Email: ; Phone +44 (0) 118 9820567. For all data matters contact our “DATA REPRESENTATIVE”) if you need details about the specific legal ground we are relying on to process your personal data.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We have established the following personal data control mechanisms:
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any company outside the COMPANY group of companies for marketing purposes.]
You can ask us or third parties to stop sending you marketing messages at any time by adjusting your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time (our contact details are GBR Technology Ltd, Unit 42 Easter Park, Benyon Road, Silchester, Reading, Berkshire, RG7 2PQ: Email: ; Phone +44 (0) 118 9820567. For all data matters contact our “DATA REPRESENTATIVE”).
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product OR service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please [CONTACT DETAILS FOR YOUR DATA PROTECTION OFFICER OR DATA PREPRESENTATIVE].
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. WHO WE SHARE YOUR PERSONAL DATA WITH
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
- Internal Third Parties – staff involved in processing your orders, marketing or payment issues
- External Third Parties Service: FOR EXAMPLE
- Providers [acting as processors] based in the UK who provide IT and system administration services.
- Carriers (ACTING AS PROCESSORS) based in the UK who will need contact details and delivery address in order deliver an order
- Professional advisers (acting as processors or joint controllers) including lawyers, bankers, auditors and insurers based in the UK who provide [consultancy, banking, legal, insurance and accounting services].
- HM Revenue & Customs, regulators and other authorities [acting as processors or joint controllers] based [in the United Kingdom] [who require reporting of processing activities in certain circumstances].
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
We do not transfer your personal data outside the European Economic Area (EEA).
7. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us (Our contact details are GBR Technology Ltd, Unit 42 Easter Park, Benyon Road, Silchester, Reading, Berkshire, RG7 2PQ, Email: ; Phone +44 (0) 118 9820567. For all data matters contact our “DATA REPRESENTATIVE”
By law we have to keep basic information about our customers including Contact, Identity, Financial and Transaction Data for seven years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see Your legal rights below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. YOUR LEGAL RIGHTS
Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:
- The right to request a copy of the personal data which we hold about you;
- The right to request that we correct any personal data if it is found to be inaccurate or out of date;
- The right to request your personal data is erased where it is no longer necessary to retain such data;
- The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;
- The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable 9i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means);
- The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
- The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).
If you wish to exercise any of the rights set out above, please contact GBR Technology Ltd, Unit 42 Easter Park, Benyon Road, Silchester, Reading, Berkshire, RG7 2PQ, Email: ; Phone +44 (0) 118 9820567. For all data matters contact our “DATA REPRESENTATIVE”
No fee required – with some exceptions
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
10. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
This version was last updated on 24 may 2018 and historic versions can be obtained by contacting us.
From 25 May 2018 there will be changes in data protection laws and we will then be able to respond to some of your requests (for example, a request for the transfer of your personal data).
Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.
11. QUERIES, REQUESTS OR CONCERNS
To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact our DATA REPRESENTATIVE - Our contact details are GBR Technology Ltd, Unit 42 Easter Park, Benyon Road, Silchester, Reading, Berkshire, RG7 2PQ: Email: : Phone +44 (0) 118 9820567.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.
GBR Technology Ltd shall not be liable for any direct, indirect, special or consequential damages arising out of the use of this website or the reliance on information in it. The content of this paragraph and its disclaimers and exclusions shall apply to the maximum extent permissible by applicable laws. Any rights not expressly granted herein are reserved.
GBR Technology Ltd have used reasonable care to ensure that the information appearing on this website is accurate and up-to-date. While care has been taken to prevent the occurrence of errors and omissions the user of this website should not take the accuracy of the information for granted. None of the material contained in this website is to be relied upon as a statement or representation of fact.
GBR Technology Ltd have no control over the use to which the information within this website may be put and shall not be liable for any loss or damage either direct indirect or consequential arising out of or in connection with the use of such information. Your statutory rights remain unaffected.
GBR Technology Ltd cannot be held liable for the content of all of the websites to which this website links. Users of this website link to other websites at their own risk and use those websites according to the terms and conditions of use of those websites.
English law and jurisdiction applies with respect to contents of this website
We collect Personal Information when you knowingly provide it, including when you register for the newsletter, contact us, or request information. Personal Information is information that may be used to identify or locate an individual, like a person’s full name, postal address, e-mail address, or phone number, as well as other non-public information that is associated with this Personal Information. We use your Personal Information to send communications, to respond to your enquiries, and to send marketing and promotional messages.
Non-Personally Identifiable Information
We collect Non-Personally Identifiable Information automatically when you visit our Site. Non-Personally Identifiable Information is information that is not used nor intended to be used to personally identify an individual and is not associated with nor linked to Personal Information. This Non-Personally Identifiable Information we collect via the Site includes your Internet Protocol address, browser type, browser language, the date and time of your request, and the web page you have visited immediately prior to visiting the Site.
GBR Technology Limited will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, GBR Technology Limited reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of GBR Technology Limited's web services.
As a condition of use of this site, all users must give permission for GBR Technology Limited to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.
All log file information collected by GBR Technology Limited is kept secure and no access to raw log files is given to any third party.
Your website visit will be recorded via Smartlook (Smartsupp.com, s.r.o., VAT ID CZ0366868). Your personal data will remain masked and no data inputted into the website will be recorded. If you do not want your visit to be tracked, please opt out here.
There are two ‘flavours’ of Cookies - ‘Session’ cookies and ‘Persistent’ cookies.
Session cookies are temporary and are deleted when you shut down your Web browser or turn off your computer. These are used to improve how you navigate through a website.
‘Persistent’ cookies remain on your computer until manually deleted or when they reach an expiry date. They hold information that is useful if you revisit the website, such as contact form details previosuly submitted.
You can disable cookies already stored on your computer, but this may stop our website and others from functioning properly. It may also cause saved login details, for example, to be deleted, so ensure you have a note of them before deleting all cookies.
The following is strictly necessary in the operation of our website. If you choose to allow them, cookies placed on your computer by our website will, where applicable:
No current essential cookies.
The following are not strictly necessary but are required to provide you with the best user experience and tell us, anonymously, which pages people find most interesting.
Typically used for tracking the pages you visit. Page tracking data is collated by Google on behalf of millions of website owners, providing anonymous data on which pages you visited, how you got there, the page you exited the website from and so on. It allows us to see which pages are more or less popular and helps us to make our website even better.
These allow you, for example, to share pages with social networks such as Facebook (where applicable).
Data Sharing Policy
This website will not share any personal information with third parties.
The table below explains the cookies we use and why
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Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.
Google Analytics stores IP address anonymously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.
These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
|cc_social, cc_analytics||Cookie Control: The cookie tool on this website remembers your privacy settings for the next time you visit the website. The cookie stores your preferences for both Social Media and Google Analytics Cookies.|
|_twitter_sess, Guest_id, k, orginal_referer||Twitter module. Holds no personal data. Allows Twitter to interact with this website.|
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